The ambition was clear. The infrastructure to support it was not yet there.
A national civic engagement organization had a bold, decade-long mission and strong programmatic work. Its revenue model was built entirely on fee-for-service. There was no philanthropic program, no institutional funding infrastructure, and no collateral to support one. The strategy everyone believed in internally had not yet become something funders could recognize or invest in.
- •The mission, helping lead a national movement to double volunteering, did not map to how institutional funders define priorities or allocate resources.
- •There was no philanthropic content, no case materials, and no collateral. Everything needed to be built from the ground up.
- •Programs, marketing, and development described the same work differently, with no shared standard for what made an opportunity fundable.
- •Leadership lacked visibility into what was advancing, what was at risk, and where to focus attention.
Build a fundable articulation of the mission
Worked with executive leadership to translate the mission into a model of impact grounded in the language of civic engagement, public health, and place-based outcomes. These are categories funders recognize and invest in. The result was a strategic spine that programs could connect to and leaders could speak from consistently, without interpretation or reframing in the room.
Create the philanthropic content infrastructure
Developed every piece of philanthropic content from scratch in partnership with programs, marketing, and development leadership. One-pagers, case materials, and positioning documents were built to carry the strategy into funder conversations, grounded in the same positioning so the materials held together as a coherent system.
Establish a shared standard for what is fundable
Through facilitated working sessions, established a common framework across programs, marketing, and development for evaluating and positioning work for investment. The gap between a strong program and a competitive funding opportunity became something that could be closed with clarity rather than effort.
Align the operating structure to support growth
Working with development leadership, aligned roles to meaningful bodies of work. Progress, tradeoffs, and capacity became visible, and leadership could evaluate what was moving and where attention was needed without being drawn into day-to-day execution.